Effective Date: 12 Mar 2024
This privacy policy
("Policy") describes how greneOS ("App"), developed by Grene
Robotics, collects, uses, and shares your personal information when you use the
App.
Information We Collect
We collect the
following information when you use the App:
● Connection Information: We collect information about your device's connection to the internet, such as your IP address, WiFi connection information, and network state. This information is used to ensure a smooth and functional experience within the App.
● Location Information: We collect your coarse and fine location information with your permission. This information is used for features within the App that require location awareness.
● Storage Information: We access your device's internal and external storage with your permission. This allows the App to store and retrieve data necessary for its operation.
● Camera Information: We access your device's camera with your permission. This allows the App to use camera features.
● Contact Information: We access your device's contacts with your permission. This allows the App to use contact features.
● Microphone Information: We access your device's microphone with your permission. This allows the App to use audio recording features.
● App Usage Information: We collect information about how you interact with the App, such as features used and frequency of use. This information is used to improve the App's functionality and user experience.
● Foreground Service Information: The App may use foreground services to perform critical tasks while remaining visible in your notifications. During this time, the App may collect limited data to ensure proper functioning of the service.
● Google Analytics Information: We use Google Analytics, a web analytics service offered by Google LLC ("Google"). Google Analytics uses cookies, which are text files placed on your device, to help us analyze how users interact with the App. The information generated by the cookie about your use of the App (including your truncated IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the App, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
Use of Information
We
use the information we collect for the following purposes:
●
To provide and operate the App and its features
●
To improve and personalize the App experience
●
To understand how users interact with
the App
●
To address any issues or troubleshoot problems
●
To comply with legal and regulatory
requirements
Sharing of Information
We may share your
information with third-party service providers who help us operate the App and
analyze user data. These service providers are contractually obligated to
maintain the confidentiality of your information and use it only for the
purposes we have specified.
We will not share your
information with any third party for marketing or advertising purposes without
your explicit consent. We may disclose your information if required by law or
to protect the rights and safety of ourselves or others.
Data Retention
We will retain your
information for as long as necessary to provide the App's functionality and
fulfill the purposes described in this Policy. We will also retain your
information as necessary to comply with legal and regulatory obligations.
Security
We take reasonable steps
to protect your information from unauthorized access, disclosure, alteration,
or destruction. However, no Internet transmission or electronic storage method
is completely secure. Therefore, we cannot guarantee absolute security.
Your Rights
You
have certain rights regarding your information:
●
You can access and update your
information within the App.
●
You can request to delete your
information by contacting us at support@grenerobotics.com.
Transparency about Spam
Policies
We adhere to Google's
updated spam policies, including expired domain abuse, scaled content abuse,
and site reputation abuse. This ensures high-quality content and prevents
misuse of user data.
User Control over Content
Display (if applicable)
You can opt-out of
displaying your information in the Place Entity feature within the App's
settings. This respects your control over your data.
Clarity on Data Deletion
We will respond to your
request to delete your information within 30 days business days. This clarifies
the data deletion process.
Children's Privacy
Our App is not directed to
children under the age of 13. We do not knowingly collect information from
children under 13. If you are a parent or guardian and you believe your child
has provided us with information, please contact us and we will take steps to
remove such information.
Changes to this Policy
We may update this Policy
from time to time. We will notify you of any changes by posting the new Policy
on this page.
Contact Us
If you have any questions
about this Policy, please contact us at support@grenerobotics.com.
Terms and Conditions of greneOS
Please read these Terms of
Services with care as this forms a contract between you and Grene Robotics
(India) Private Limited (hereinafter called “greneOS”). Here the terms greneOS, We,
us, our, have the same meaning
as greneOS. “greneOS” is an Enterprise Virtual Assistant (“Software as a Service”).
This “Terms of Services” governs your access and use of the productivity tools
provided by greneOS which may
involve sharing and storage of files, documents, material, data, audio, video,
images, or other content (collectively called “Content”).
A
person/organization accessing or using the Services of “greneOS” mobile
application (“User”) is agreeing to register before using the services of this
mobile application, and hereby, you are agreeing to the Terms of Services in
full and shall be bound by its terms. If you do not agree to be bound by these
terms, you must not use the services. The greneOS mobile application services are
provided for free and without any warranty. greneOS has no liability to you for
any loss suffered by you by registering and using the services provided by it.
You
must be eligible to enter into this Agreement and you are attained majority.
The services provided by greneOS is not meant for minors.
1.
General Disclaimer
greneOS as a solution for all essential
productivity tools, takes all reasonable care to provided uninterrupted and
error less continuous services but without any warranty that access to the
service be continuous and error free. We do not make any representation
regarding the usefulness of our services. The reasonable care does not include
without limitation, acts of God, acts of Government or Laws, floods,
fires, earthquakes, civil unrest, acts of terror, Internet failures or delays,
or denial of service attacks.
2.
Changes to Terms of Services
greneOS
reserve the right to amend the terms and conditions of this “Terms of Services”
at any time and
without
notice. The act of use of the services
continuously shall constitute your acceptance of the new terms and conditions.
In case you don’t agree to these new terms of the “Terms of Services”, then you
must stop the use of the services.
3.
Access to the Services
To
obtain access to the Services, the greneOS application needs to be installed in
mobile
devices. The mobile device associated number must
be provided by the user. This follows a verification process, wherein the
verification code received as a SMS must be manually
entered
by the user. This completes the registration of the users for our services. The
user must allow us to access the mobile phone address book and their
geographical location.
4.
Consent to Electronic Communications
By
registering with greneOS, you agree and understand that we may send some notices
and updates on your use of our Services through SMS ,
emails, messages to User’s greneOS account, or through other means available
through Services.
5.
Content
greneOS
as a solution allows you to store contents in your accounts for unlimited period of
time in its cloud infrastructure. For the content
in your account, we don’t claim any ownership, have any control, make any verification
or endorse the Content.
You
shall be solely responsible for the nature, quality and accuracy of the Content
and greneOS will have no liability of any kind as a result of
the deletion of, correction of, destruction of, damage to, loss of or failure
to store or encrypt any Content.
6.
Acceptable Use
You
must not use the Service to threaten, harass another person, organization, and
engage in any unlawful or fraudulent activity. You must not store or transmit
inappropriate Content containing unlawful, defamatory, threatening,
pornographic, abusive or otherwise objectionable
material of any kind or nature that encourages conduct that could constitute a
criminal offense.
7.
Termination of Use of the Service
greneOS
reserves the sole discretion and right to suspend or terminate your access to
the Service, both permanently and temporarily at any time without giving any
notice or cause, without incurring liability of any kind.
If
you are found to be involved in spamming or similar activities to other users
while using the application, greneOS reserves all rights to suspend or terminate
your access to the Service.
Sometimes,
the suspension of services may be temporary in nature due to scheduled downtime
and recurring downtime, or unplanned technical problems and outages.
8.
Third Party Content
The
Services may contain some features and functionalities that link you to third
party Web sites, directories, servers, networks, systems
and the internet as a whole. The Services may contain some features and
functionalities that give you the access to third
party content, such as information and databases, applications, software,
programs, products or services, etc.
You are
acknowledging here that we shall not be responsible for such content or
services in any manner or circumstances.
We
are not responsible for transactions of any nature or kind between you and any
third party.
If
you are posting content that you do not own rights to and this content is made
accessible to other users, we reserve all the right to remove that content if
it is reported and/or found that it infringes IPRs/copyright of others. We are
not responsible for any such infringement or postings.
9.
Disclaimer of Warranty
YOU
EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF OUR SERVICES IS AT YOUR SOLE
RESPONSIBILITY OF RISK. THE SERVICE IS PROVIDED ON A “AS IS”, “WITH FAULTS” AND
“AS AVAILABLE” BASIS. greneOS MOBILE APPLICATION AND AFFILIATES EXPRESSLY OVERRIDE
EXCLUDE AND DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
STATUTORY OR CUSTOMARY, OR OTHERWISE, INCLUDING BUT WITHOUT LIMITATION TO ANY
WARRANTY THAT THE CONTENT WILL BE FULLY SECURE AND WILL NOT LOST OR DAMAGED,
THAT THE SERVICES WILL BE CONTINUOUS OR ERROR FREE, OR ANY WARRANTY OF SUPERIOR
QUALITY OR FITNESS FOR PARTICULAR PURPOSE, OR MERCHANTABILITY OR
NONINFRINGEMENT, AND ANY WARRANTY ARISING OUT OF PERFORMANCE AND TRADE USAGE.
10. Limited Liability
IN
NO EVENT SHALL greneOS, ITS DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES
WHATSOEVER RESULTING FROM ANY INTERRUPTION OF SERVICES, ERRORS, MISTAKES,
INACCURACIES OF CONTENT, ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR CONTENT, ANY
BUGS, VIRUSES, TROJAN HORSES, OR MALICIOUS CODE, WHICH MAY BE TRANSMITTED TO OR
THROUGH OUR SERVICE BY ANY THIRD PARTY, FOR ANY LOSS OR DAMAGE OF ANY KIND
INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT, WHETHER BASED ON WARRANTY,
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, THE DISCLOSURE OF INFORMATION
PURSUANT TO THESE TERMS OF SERVICE AND PRIVACY POLICY. THE FOREGOING LIMITATION
OF LIABILITY SHALL APPLY TO THE EXTENT PERMITTED BY LAW.
11. Governing Law
The
terms and conditions of this “Terms of Services” are governed by laws of
Republic of India, particularly for interpretation of terms, claims for its
breach and damages. For all disputes that may arise out of this contractual
relationship, the parties consenting that the jurisdiction shall that of any
civil court at Hyderabad, India.
12. Intellectual Property
The
services, the interfaces, logos, software, images, designs, colour
combinations, graphics, illustrations, patents, trademarks, service marks,
copyrights, photographs, audio, videos and music and
all the Intellectual Property Rights related thereto whether registered or not,
are the exclusive intellectual property of greneOS. greneOS has no intellectual
property rights in User Content.
13. Entire Agreement and Severability
This
is the entire agreement between greneOS and You and is enforceable
as a whole. The terms of this “Terms of Services” are applicable as
permitted by law, in case any court of appropriate
jurisdiction holds that apply to the maximum extent permitted by relevant law.
If a court holds that any term either wholly or partly not enforceable or
invalid, the rest of the terms shall be severable and remain in effect. Both
parties shall replace such terms with new terms to the extent enforceable by
law.
14. Assignment and transfer
This
agreement is not transferable for you through assignment or otherwise. However,
we may assign, transfer, or otherwise dispose our rights and obligations under
this contract, in whole or in part, at any time without notice.